FAQ
Fair questions. Straight answers.
A $99 website raises eyebrows — it should. Here's exactly how it works, with nothing hidden in the fine print.
Price
The money questions — asked first for good reason.
How can a professional website cost only $99?
Because we've productized the process. Agencies quote every project from scratch — discovery calls, proposals, project managers — and you pay for all of it. We build local-business websites all day with a refined process and proven layouts, so the work that costs an agency $2,500 costs us a fraction. You get the polish without paying for the overhead. Still wondering? Ask us →
Are there any hidden fees?
No. The price you see on the pricing page is the price you pay. The only things that cost extra are things you choose to add — like a logo, extra pages, or the optional $29/mo care plan. Hosting and domain registration are third-party costs (typically $5–15/mo) that you pay directly, so you're never locked in to us. Still wondering? Ask us →
What costs extra?
Optional add-ons only: logo design ($49), extra pages ($39 each), and the optional care plan (from $29/mo, cancel anytime). If you need something custom, we'll quote it clearly before any work starts — never after. Still wondering? Ask us →
Process
What actually happens after you click 'Start'.
How does the 24–48 hour first draft work?
You fill out our 5-minute form telling us about your business — what you do, who your customers are, how you want it to feel. Within 24–48 hours (business days) we send you a link to the first draft of your website. You tell us what to change, we make one full round of revisions, and once you approve it, we take it live. Still wondering? Ask us →
What do you need from me?
About 5 minutes of your time. Your business name, what you do, your contact details, and any photos or a logo if you have them. Don't have photos or text? No problem — we source royalty-free images and write all the text for you. That's included in every package. Still wondering? Ask us →
How many revisions do I get?
Every package includes one full revision round — a complete pass where you list everything you'd like changed and we do all of it. Small tweaks after that (a typo, a phone number) are always free. Bigger changes later can be handled one-off or through the care plan (from $29/mo). Still wondering? Ask us →
Ownership
Short version: everything is yours. Long version below.
Do I actually own my website?
Yes — completely. The design, the text, the images, the domain, the files: all yours. If you ever want to move to another provider, we hand over everything and wish you well. No lock-in, no ransom, no 'export fee.' Still wondering? Ask us →
What happens if I want to leave?
You take everything with you. Your domain is registered in your name, and we provide the full site files on request. We'd rather earn your business every month than trap you in a contract. Still wondering? Ask us →
Tech
Hosting, domains, phones, and Google.
What about hosting and my domain?
We set both up for you as part of the build. Hosting and domain are registered in your name with reputable providers (typically $5–15/mo total, paid directly to them). Prefer us to manage it? That's what the care plan is for. Still wondering? Ask us →
Will my website work on phones?
Absolutely — most of your customers will find you on a phone, so every site we build is designed mobile-first. It'll look sharp on phones, tablets, and desktops. Still wondering? Ask us →
Is SEO included?
Basic on-page SEO is included in every package: proper page titles, meta descriptions, headings, image alt text, fast load times, and Google-friendly structure. That's the foundation. Ongoing SEO campaigns (content, link building) are a separate service — ask us if you're interested. Still wondering? Ask us →
Can you set up my business email?
Yes — we can configure a professional email address on your domain (like you@yourbusiness.com) through your hosting or Google Workspace. Just mention it when you order. Still wondering? Ask us →
Guarantee
The promise, and exactly how it works.
How does the money-back guarantee work?
Simple: if you see your finished website and don't love it, you get a full refund. No questions, no hoops, no 'store credit.' We can offer this because it almost never happens — the 24–48 hour draft means you see what you're getting before we're deep into the build. Still wondering? Ask us →
What if I need changes after my site goes live?
Tiny fixes are free, always. For anything bigger you can pay per change, or join the care plan (from $29/mo) which covers hosting, SEO, backups, and both small and big edits and updates — and you can cancel it anytime. Still wondering? Ask us →
Ready when you are
Tell us about your business — we'll take it from there.
We cap new builds to what we can actually deliver in 24–48 hours — no countdown clocks, just an honest queue. Get in this week's batch while there's room.
Prefer to talk it through?
Book a free 15-minute call. No pitch, no pressure — we'll look at what your business needs, recommend the right package, and answer every question. If we're not the right fit, we'll tell you.
- Free, 15 minutes, zero obligation
- Honest package recommendation
- Pick a time that suits you